Troubleshooting

Welcome to our documentation to help troubleshoot the most common issues that people might encounter.

  • How to Debug a Problem

    Many people using WordPress with third-party plugins or themes can sometimes encounter a bug or error. This can happen right…

  • cURL error 28: Connection timed out

    This error can happen when trying to activate your theme’s license key, or when trying to perform an update. WordPress…

  • WordPress Memory Exhausted Error

    Some website hosts will set a limit on the amount of memory WordPress can use, and this can cause certain…

  • Theme Update Issues

    Update not available Theme Update notifications and 1-click updating can only happen if your license key is activated (active). You…

  • License Key Activation Issues

    You installed your theme, and now you’re trying to activate your license key so you can receive notifications for theme updates…