Welcome to theme support forums. To help you get your question answered as quickly as possible, please check out a few guidelines that we’ve set up to help make things easier.
Post your question in the appropriate forum as it relates to the theme you are needing help with. For example, if you are using our Storytime Pro theme, you would then post your question in that forum.
We recommend that you create a new topic for each support question that is considered to be different from the original question or issue that you may have. This helps to keep all issues on-topic and not multiple issues.
IMPORTANT: Remember to check the box for receiving email notifications from replies, this way you know when someone has replied to your posted topic. If you do not check the box, you may never know that someone has replied.
Thank you from the support team at Rough Pixels.
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