Theme Prices

Question 1

What does lifetime mean?

Accepted Answer

Lifetime means that you can use the theme for as long as you want. The only caveat is that theme updates and support will end when your license key expires. However, if you purchased the Personal Lifetime membership, theme updates, and premium support will last as long as you use the theme.

Question 2

Do License Keys renew automatically?

Accepted Answer

We do not automatically renew your theme or membership; we let you make that choice. However, if you opt-in for the Personal subscription, this will automatically renew each month until you cancel. We recommend that you renew your theme’s license key(s) so that you can keep getting priority support and regular theme updates. If you purchased the Personal Lifetime option, you don’t have to renew.

Question 3

Can I upgrade my theme membership?

Accepted Answer

Yes, you can upgrade from a single theme purchase to either the Personal Lifetime or the All Access membership. The upgrade theme prices will be prorated, so whatever the difference is from what you originally paid to what you are upgrading to will be the adjusted price. Example: If you purchased an item for $50 and want to upgrade to a membership that is $100, then you only pay $50.

Question 4

What happens when my license key expires?

Accepted Answer

If you decide to not renew your license key, you can still keep using the theme. However, updates and support will no longer be available once you let the license expire. The one exception is if you purchased the Personal Lifetime package. This one gives you a lifetime (the life of using your theme) of support and updates.

Question 5

Can I use your themes for website clients?

Accepted Answer

Yes, you can use our themes for your web design clients. For this reason, we recommend the All Access membership. Please note that your clients won’t have support and updates, but they can opt-in to purchase their own license for the theme being used. This will allow them to have their own Rough Pixels user account.

Question 6

What does website (domain) license key mean?

Accepted Answer

A website license means that you can assign a license key to the specified number of domains (websites) that come with your purchase. You can install your theme on as many websites as you want, but only the activated domains will receive updates and support. You can view the price tables above to see how many activations you need; if you need more, contact us.

Question 7

Do I need a page builder for your themes?

Accepted Answer

What sets our themes apart from others, is that you do not need a page builder. If you prefer to use one, such as Elementor, you are more than welcome to. Otherwise, we believe themes should use what WordPress offers out of the box.

Question 8

Can I request a refund if I am not happy?

Accepted Answer

Our goal is to make sure everyone is happy with our products and services, so we offer a full refund to all customers within 14 days of their original purchase date. All you need to do is contact us with your request and we will refund your purchase. Although there is no obligation, we would appreciate any feedback as to the reason for your refund so that we can make any corrections and adjustments as needed. If you encountered any problems, we would be happy to help solve the issue–otherwise, we can definitely provide a full refund within 14 days of purchase.

Theme Prices

Save 60%
Black Friday & Cyber Monday

Personal Starter

Personal Lifetime

Personal Year

ALL ACCESS!

Save 60%Black Friday & Cyber Monday

Personal Starter

Personal Lifetime

Personal Year

ALL ACCESS!

Save 60%
Black Friday & Cyber Monday