Terms of Use

Terms of Use

The information contained in this website is for general information purposes only. The information is provided by Rough Pixels and we strive to keep the information up-to-date and correct. We do not make representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will shall we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, we accept no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.


Through this website you are able to link to other websites which are not under the control of Rough Pixels . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Use of any such linked web site is at the user’s own risk.

Allowed Usage

Each purchase entitles you, the buyer, one license for each purchase you make at Rough Pixels. In addition, no parts of Rough Pixels can be shared or repurposed for multiple end users (i.e. blog network or platform allowing users to share Rough Pixels functionality in whole or part) unless you have specific written permission from Rough Pixels. If you are found to be using without permission in a manner that violates any of these terms, in whole or part, we reserve the right to suspend your account. This includes, but not limited to, access to updates and our support center.

Theme and Plugin (GPL) License

WordPress themes here at Rough Pixels, both commercially priced and free, are licensed under the GNU general public license. This means that our themes and plugins may be used on as many websites as you like with no restrictions.

However, I would strongly recommend you read the GPL Licensing so you get a better understanding how this type of license works.


We understand that some people may not be happy with their theme or plugin, so we give up to thirty (30) days from the date of purchase to request a refund. Refund requests must be given via email by contacting us. Please include your user account “username” so we can immediately proceed with your refund. Upon requesting a refund, please note that it can take up to three business days for us to complete your request.


Only one account can be registered. Accounts can not be shared and if more than one person needs access to our support area, a separate license maybe required to be purchased. Please contact us with your request.

Email Notifications

The email address from your membership profile may be used to send you different email notifications. Please make sure that your email address is an active address. This allows you to follow support tickets and you will be notified about replies of these tickets using the provided email address. You are able to unfollow support tickets if you don’t want to receive these notifications. We’ll use the email address you provided to notify you about important changes and news about our products and services. If you don’t want to receive such notifications, you can unsubscribe from them.